A side profile of an unshaven brunette male, dressed in a flannelette shirt gazing off into the distance.


NewAccess logo

NewAccess is a service designed by Beyond Blue that provides free and confidential support to help you tackle day-to-day pressures. A NewAccess coach, specially trained and experienced, will support you in setting practical goals that will help get you back on track.

How does it work?

The service includes six free sessions with a NewAccess coach. At your first appointment, your coach will complete an initial assessment with you and develop a program tailored to your needs.

Sessions occur over the phone or face-to-face. Generally, the first session occurs face-to-face with remaining sessions over the phone. This will be discussed with you to ensure our approach is what best works for you. Coaches are regularly located in Wagga Wagga, Deniliquin, Cootamundra, and Griffith. You do not need a GP referral or Mental Health Treatment Plan to access this service.

Is the service right for me?

On average, one in five women and one in eight men will experience some level of depression and one in three women and one in five men will experience anxiety during their lifetime (source: Beyond Blue).

If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate or sleep this service could be right for you:

    • Work stress or uncertainty
    • Change in living arrangements
    • New parent worries
    • Family problems
    • Health concerns or uncertainty
    • Long-term isolation or loneliness
    • Financial worries

Who are the NewAccess coaches?

NewAccess coaches are specifically trained to help guide you through your tailored plan. They are also well connected in the community and can point you in the right direction of other support that might help such as employment, financial, education, housing and more.

Is there a cost, and is it confidential?

NewAccess is free.  It is totally confidential. We understand how important this is when you live in a regional community and will protect your privacy at all times.

How do I get started?

Email us below or phone  1300 488 226  

Your enquiry will be processed by Intereach NewAccess staff. They will get in touch to assess your situation. 

Take action. Change things.

Please Note: NewAccess is not a crisis service, if you have immediate concerns for your own or someone else’s safety please contact Lifeline Ph: 13 11 14, Emergency Services Ph: 000, or NSW Mental Health Line Ph: 1800 011 511.
Intereach gratefully acknowledges the financial and other support from Murrumbidgee Primary Health Network. The Primary Health Networks Programme is an Australian Government Initiative.
While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided or information that is endorsed by the Australian Government. The Australian Government is not liable in negligence or otherwise for any injury, loss or damage, however arising from the use of or reliance on the information provided on this website.
Download NewAccess Brochure
NewAccess Brochure
1.03 MB
Download NewAccess Poster
NewAccess Poster
685.27 KB
Toll free 1300 488 226

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

TTY users
Phone 133 677 then ask for 1300 488 226
Speak and Listen users
Phone 1300 555 727 then ask for 1300 488 226
SMS relay users
SMS 0423 677 767
Need an interpreter?
Phone 131 450 then ask for 1300 488 226


Further services and information
Lifeline Australia - Freecall 13 11 14
Lifeline Australia www.lifeline.org.au
NSW Mental Health Line Freecall 1800 011 511