NewAccess is a service designed by beyondblue that provides free and confidential support to help you tackle day-to-day pressures. A NewAccess coach, specially trained and experienced, will support you in setting practical goals that help will get you back on track.

How does it work?

The service includes six free sessions with a NewAccess coach. At your first appointment, your coach will complete an initial assessment with you and develop a program tailored to your needs.

Sessions occur over the phone or face-to-face. Generally, the first session occurs face to face with remaining sessions over the phone. This will be discussed with you to ensure our approach is what best works for you. Coaches are regularly located in Wagga Wagga, Deniliquin, Cootamundra, and Griffith.

Is the service right for me?

On average, one in five women and one in eight men will experience some level of depression and one in three women and one in five men will experience anxiety during their lifetime (source: beyondblue).

If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate or sleep this service could be right for you:

    • Work stress or uncertainty
    • Change in living arrangements
    • New parent worries
    • Family problems
    • Health concerns or uncertainty
    • Long-term isolation or loneliness
    • Financial worries

Who are the NewAccess coaches?

NewAccess coaches are specifically trained to help guide you through your tailored plan. They are also well connected in the community and can point you in the right direction of other support that might help such as employment, financial, education, housing and more.

Is there a cost, and is it confidential?

NewAccess is free.  It is totally confidential. We understand how important this is when you live in a regional community and will protect your privacy at all times.

How do I get started?

Email us below or phone  02 6923 3195 

Your enquiry will be processed by the Murrumbidgee Primary Health Network. They will get in touch to assess your situation.  You will then be referred to an Intereach NewAccess coach.

Take action. Change things.

Please Note: NewAccess is not a crisis service, if you have immediate concerns for your own or someone else’s safety please contact Lifeline Ph: 13 11 14, Emergency Services Ph: 000, or NSW Mental Health Line Ph: 1800 011 511.
Intereach gratefully acknowledges the financial and other support from Murrumbidgee Primary Health Network. The Primary Health Networks Programme is an Australian Government Initiative.
While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided or information that is endorsed by the Australian Government. The Australian Government is not liable in negligence or otherwise for any injury, loss or damage, however arising from the use of or reliance on the information provided on this website.
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Toll free 1300 488 226

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

Text Telephone (TTY) users user: phone 1800 555 677 then ask for 1300 488 226

Speak and Listen (speech-to- speech relay) user: phone 1800 555 727 then ask for 1300 488 226

SMS relay users: phone 0423 677 767

Internet relay user, visit the National Relay Service website and ask for 1300 488 226

Need a translator or interpreter? Ph: 131 450

Further services and information
Lifeline Australia - Freecall
Lifeline Australia
NSW Mental Health Line Freecall
Beyond Blue