Intereach staff return to office

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Intereach staff in NSW are starting to gradually transition back into the office after several months of working from home.

The human and community services organisation continues to update its COVID-19 Safe Plan, reflecting changing situations across its broad footprint.

CEO Keryn Fox said at the NSW locations the Intereach Community Linkers – those who ‘link’ participants with the various services they need – were back in their office environment from Monday this week. Staff working in areas to assist families and children and those who provide mental health support returned to the office on Wednesday.

Ms Fox said due to the ongoing lockdown situation in Victoria, the majority of Intereach staff in that state remain working from home. Offices in both states remain closed, however, services are still available by calling 1300 488 226. At this stage there are plans to reopen NSW offices to the public sometime in August, once staff have settled back into the office environment and the necessary COVID protocols are in place, Ms Fox added.

“We have a different situation in Victoria compared to New South Wales, so it is appropriate that we have the flexibility to deal with this,” Ms Fox said.

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“We are confident we can safely and more effectively serve the needs of our communities in New South Wales with a gradual transition back to working from our offices."

“This has been a challenging time for our staff, participants, and communities and I would like to take this opportunity to thank everyone for their support and understanding. Our team members have done an outstanding job over recent months, sometimes in difficult circumstances. They need to be commended for their effort and commitment.”

In keeping with state border closures, NSW Intereach staff are presently unable to travel into Victoria. This includes staff and volunteers who provide Community Transport services. However, transport services within NSW are continuing but are being assessed on a “case by case” basis, Ms Fox added.

The Intereach COVID-19 Safe Plan continues to be flexible, adjusting to changing regulations across the two states in which the organisation operates.

Ms Fox said it was imperative that everyone remains vigilant and follows the Government’s COVID-19 protocols, including social distancing and wearing masks where necessary.

Anyone with queries should visit the Intereach website,, or phone the toll-free number on 1300 488 226.

Intereach operates from 17 offices across the NSW Riverina, northern and central Victoria, and the Mallee region.