Your steps to securing in-home aged care support.

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Feeling like age or other limitations might be holding you back? Well, they don’t have to be.

A great life lived in the comfort of your own home is closer than you think. Here at Intereach, we’re your local in-home aged care experts, dedicated to helping you live independently, actively and joyfully in your home, longer.

We will provide a helping hand, so you can keep doing the things you love in the comfort and familiarity of your own home.

Navigating the aged care system and securing in-home aged care support can be a daunting experience. But you can forget the confusion because Intereach is here to simplify the process, guiding and supporting you on the way to personalised care that lets you do more of what you love.

By following these steps, we aim to provide you with a seamless transition to a life enriched by personalised care.

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Step 1: Assessment and eligibility

You will first need to ensure you are eligible for a My Aged Care support, such as a Home Care Package.

Home Care Packages (HCP) are a government-funded program designed to support older Australians to live independently in their own homes.

Eligibility for the program is based on factors such as age, income, and level of need.

To get started, you must register with My Aged Care (MAC).

Feel free to reach out to our friendly Intereach team who will guide you through the process to help guide you with your eligibility assessment application.

During your initial chat our Intereach Aged Care Services team member, they will ask you some basic information about yourself.

This will determine whether you are eligible for an HCP Assessment and could be used to support you during the referral process to My Aged Care.

If you are eligible, an independent Aged Care Assessment Team/Service will carry out a personalised assessment to determine your eligibility and Home Care Package Level.

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Step 2: Choose Intereach as your home care provider

Once you have been assessed and are eligible for aged care services, Intereach is your next point of call.

It’s as easy as picking up your phone, emailing us or heading to our website for a chat or free consultation.

Our friendly Aged Care Services team will be more than happy to help you with all your needs. We offer More, so you can Do More, Be More and Live More.

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Step 3: Choosing the right package

Once your package is assigned, we work with you to understand your goals and needs, so that we can create a personalised care plan just for you.

Forget one-size-fits-all. Our Home Care Packages are as unique as you are.

They are designed with you, to fit your lifestyle so you can focus more on what brings you joy.  Choose the services that matter most. The types of support you may be eligible for include assistance with housekeeping, maintaining your garden, or enjoying social outings. We offer a wide range of support options so you can do more of what you love.

You have the freedom to spend your allocated funds on most types of services, support, and equipment related to your care, health and wellbeing. This means you can truly personalise your plan and make it work for you.

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Click here to see what your home care package can be used for – and what it can’t.

We offer services such as:

  • Domestic assistance
  • Personal care
  • Support with leisure, interests and activities
  • Transport
  • Nursing and allied health
  • Food and nutrition
  • Home & garden maintenance and modifications
  • Aids, equipment and assistive technology
  • Social and specialised support
  • Flexible respite (in or out of home)

We work with you to understand you and your needs and identify your goals, including the most appropriate way to support you to live a more active and independent life.

Because everyone’s needs are unique, if you need a specific service we can’t provide, it’s no trouble. We make sure you get what you need by offering guidance to other service providers who can support you.

Our friendly Aged Care team members will provide guidance on selecting the most suitable supports for you.

Click here for a guide to Home Care Packages and the different levels of care available.

Step 4: Starting your services

With your plan in hand, it’s time to bring your personalised services to life.

Your plan is a living, breathing document, evolving as your needs change. We are committed to empowering you to do more, be more and live more at home for longer.

As your Home Care package commences, you will meet with our Care Coordinators who will make sure everything goes to plan. You will also meet any of the expert, friendly team members who will be coming into your home to provide support, so you can get to know them, and they can get to know you and your home.

With Intereach, you can do more. A Home Care Package with us also means you have the advantage of being able to use some additional free supports like our volunteer visitors and social support volunteers. And, depending on where you live, you may also be able to access Community Transport and Meals on Wheels*. Chat with our Aged Care Team members for more information.

Ultimately, our goal is to empower you as we provide the support to help you do more of what you love, be more active and live more independently.

Connect with us

For more information about our Home Care Packages call our Aged Care team today on 1300 488 226 or complete the form below. We can’t wait to hear from you.

If you're interested in exploring Intereach Aged Care services and how they can benefit you or your loved ones, please complete our enquiry form, and one of our dedicated team members will call you back to discuss your needs in detail.

Please tell us how our Aged Care Services team can assist you or your loved one.
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Intereach Home Care Packages

Information and resources about Intereach Home Care Packages