
Make a difference
in older people's lives

The Aged Care Volunteer Visitors Scheme (ACVVS), previously known as the Community Visitors Scheme (CVS), is a free service that has been running for over 30 years and aims to support volunteer visitors to provide friendship and companionship to lonely or isolated older people.
Some older people can feel alone for various reasons. This includes:
- feeling isolated from their culture and heritage
- little contact with friends or relatives
- mobility issues that prevent them from taking part in social or leisure activities
- being different in some way.
Regular volunteer visits can help improve quality of life and help older people feel less isolated. The scheme also focuses on the needs of older people from particular linguistic, cultural and complex vulnerability backgrounds who may be at greater risk of social isolation.
Intereach is proud to be one of 140 community organisations (auspices) funded to deliver the ACVVS to lonely or isolated older people receiving a government-subsidised Home Care Package (HCP) or those approved and on the National Priority System for HCP. Clients will receive at least 20 visits per year (approximately once per fortnight) through one-on-one in-person visiting (non-contact methods are also available).
Our role is to:
- recruit, train and support volunteer visitors
- conduct police checks for volunteers
- match volunteers to older people receiving aged care
- support the relationships that form between the volunteers and the people they visit.

Need more information?
Download our resources below.