

An Intereach Home Care Package can help you to stay living independently in your home, longer.
Click to watch our Home Care Package TV ad 😀
What is a Home Care Package?
Home Care Packages (HCP) provide care to meet higher-level care needs and assist people to live independently in their homes. We work with you to understand you and your needs and identify your goals, including the most appropriate way to support you to live a more active and independent life. You can choose to spend your Home Care Package funds on most types of services, support and equipment that relate to your care, health and wellbeing.
Home Care Package services are funded via an Australian Government subsidy and recipients also contribute to the cost of services as a packaged amount calculated on a basic daily fee.
If you think a Home Care Package might be the right choice for you:
Phone the Intereach Aged Care Links team for a chat on
1300 488 226. We will talk with you to get an understanding of your situation and how we can help.
We can assist you with the referral to My Aged Care (MAC). Alternatively, you can phone MAC direct on
1800 200 422 to arrange an Aged Care Assessment Team (ACAT) assessment.
You can choose the support that suits you. Intereach will work with you, your partner, carer or family, to coordinate your services at a time and place that you prefer.
Success Story


“The support provided by Intereach and our Home Care Package made our lives even better, and everyone who comes to the house to help us are just lovely people,”
Betty - Home Care Package user
Frequently asked questions
What fees are there?
We receive monthly subsidies from the Commonwealth Government – the amount we receive depends on your Home Care Package level. Your Home Care Package subsidy is paid directly to Intereach (only after services have occurred) and not into your bank account. Your package is not designed to cover the full costs of the support provided. Your home care provider may ask you to pay fees as part of your Home Care Package budget. Intereach will record these fees in your Service Agreement.
How do I know that staff coming into my home are skilled and experienced?
All Intereach Community Support Workers are thoroughly screened (including relevant industry qualifications, professional references and criminal record checks). Every staff member is required to read and agree to follow the Intereach Code of Conduct. Every staff member is required to wear their Intereach name badge at all times.
How do I make changes to my services?
Changes to your services as documented on your Support Plan can be made by contacting our Aged Care Services team on 1300 488 226
How do I request additional services?
Additional services can be arranged as long as they meet the requirements of what can be funded under a Home Care Package, relate to the identified goals in your Support Plan, and can be funded within your budget or with additional personal contributions to your Home Care Package.

Already on a Home Care Package? Switch to
Intereach today
Need more information?
Download our helpful resources below.