Announcements, Featured - June 12, 2026
Intereach opens doors to more aged care support
Older people across regional Victoria can now access vital in-home support sooner, with Intereach taking on new Commonwealth Home Support Programme (CHSP) clients across multiple regions.
At a time when aged care services are under increasing pressure and many providers are closing their books, Intereach’s decision to accept new referrals means older people can access support when they need it – not weeks or months later.
Intereach Operations General Manager Sarah Matthews said the move was good news for seniors wanting to remain independent and continue living in the homes and communities they know and love.
“For many older people, a little bit of support at the right time can make all the difference,” Ms Matthews said.
“Whether it’s help around the home, personal care, transport, social connection or respite for a carer, these services allow people to maintain their independence, stay connected to their community and continue living safely at home.
“Demand for aged care services is growing across regional and rural communities, which is why having our CHSP portals open is so important. It means we can accept new referrals and begin delivering services quicker.”
Referrals for CHSP services are now open in the following regions:
- Bendigo: domestic assistance, respite, personal care, social support
- Albury, Corowa and surrounds: allied health and therapy services, domestic assistance, equipment and products, home maintenance and repairs, respite, meal preparation, personal care, social support, transport
- Macedon Ranges: domestic assistance, respite, personal care, social support, home adjustments and maintenance
- Deniliquin, Finley, Barham and surrounds: domestic assistance, equipment and products, home maintenance and repairs, respite, personal care, social support, transport
- Loddon: domestic assistance, personal care, social support
- Campaspe: allied health and therapy services, home modifications.
Intereach supports thousands of CHSP clients across its service area, delivering practical, person-centred care tailored to individual needs.
“The CHSP provides introductory-level practical help before needs become more complex,” Ms Matthews said.
“Support with everyday tasks, social connection and personal care can make a significant difference to someone’s independence and confidence, while helping to reduce isolation and improve their overall wellbeing.”
The benefits extend beyond clients themselves, with respite services also supporting carers to take a break and sustain their caring role.
Across regional areas, many older people face challenges such as social isolation, limited transport, reduced mobility and difficulty maintaining their homes – issues CHSP services are specifically designed to address.
“Our staff live and work in the communities they serve. They understand local needs and are committed to helping people remain active, connected and independent for as long as possible,” Ms Matthews said.
Intereach is also helping people navigate the aged care system and connect with support available through My Aged Care.
Ms Matthews urged older people and their families to take steps now to seek help before everyday tasks become overwhelming.
“Many people don’t realise support is available earlier than they expect. If daily tasks are becoming harder, or if someone is feeling isolated, it might be the right time to seek support,” she said.
“At Intereach, we’re proud to be a trusted local provider. Our focus is always on working alongside people, respecting their choices and helping them live life on their terms.”
To access support or for more information, reach out to Intereach on 1300 488 226 or visit www.intereach.com.au/service/aged-care-services/
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