Blog - November 27, 2025
What to look for in an aged care provider
Looking for an aged care provider?
These top tips will help you to find the provider that best suits you.
Tip 1: Quality
Look for a provider who can deliver the services you need and is known for the quality of care they provide. Check that they are recognised by the Aged Care Quality and Safety Commission. Reach out to potential providers and learn about their approach to aged care. Choose the provider who best fits your needs. Remember, the choice is yours.
Tip 2: Your rights
Find a provider who respects your rights and is happy to support you throughout the process. You are in control of your support package. A reputable provider will be comfortable helping you to navigate your options.
Tip 3: Stay local
Choose a provider with strong links to your community and local knowledge. Aged care support is all about keeping you connected and living independently in your community. A local provider is best placed to understand the opportunities locally and help you make the most of your aged care package.
Tip 4: Stay connected
Stay in the loop! Choose a provider who communicates with you regularly. They should understand the importance of checking in and the reassurance it provides. Your provider should let you know who to call if you have questions or feedback.
Tip 5: Someone you can trust
Find a provider you can trust. You should feel comfortable with the support workers who visit your home. Look for a provider who considers your cultural, faith, background, and health needs. Don’t be afraid to ask if they have the skills, experience, and qualifications required to deliver the services you need.


