Helping you live independently at home
At Intereach, we understand how important it is to stay connected to your home, your community, and your independence. That’s why we’re proud to support the Australian Government’s Support at Home program, designed to provide improved, flexible care tailored to your individual needs.
Whether it’s assistance with daily tasks, accessing transport, or modifying your home, the Support at Home program makes it easier to receive the care you need to live independently and safely in your own home for longer.
What is Support at Home?
Support at Home is a new program launching on 1 July 2025, replacing the Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs. It simplifies aged care services, giving you a more flexible and tailored approach to accessing support.
Under Support at Home, you’ll benefit from:
- Quarterly Budgets: Flexible funding tailored to your needs.
- Assistive Technology and Home Modifications: Dedicated funding to help make your home safe and accessible.
- Restorative and Preventative Care: Services that focus on maintaining your independence.
- End-of-Life Pathways
Who Can Access Support at Home?
The Support at Home program is available for older Australians (65+ or 50 if Aboriginal or Torres Strait Islander) who need assistance to remain independent at home.
Eligibility is determined through an assessment carried out by the Aged Care Assessment Team (ACAT) from My Aged Care
through an assessment carried out by the Aged Care Assessment Team (ACAT), ensuring the right level of support is provided to meet your individual needs.
What Services Can I Access?
Support at Home offers a wide range of services designed to help you live independently, including:
- Personal Care: Assistance with daily tasks such as dressing and bathing.
- Domestic Assistance: Help with cleaning, cooking, and other household chores.
- Transport: Support with getting to appointments or running errands.
- Allied Health Services: Access to physiotherapy, occupational therapy, and other therapeutic supports.
- Social Support: Opportunities to stay connected with your community.
- Assistive Technology & Home Modifications: Equipment and adjustments such as grab rails or ramps to improve safety and mobility.
How Does Support at Home Work?
- Assessment: Your journey starts with an ACAT assessment to determine your eligibility and support needs.
- Care Planning: Work with Intereach to create a personalised care plan that reflects your goals and preferences.
- Flexible Budgets: Receive a quarterly budget for services, with options to roll over unused funds (up to $1,000 or 10%).
- Ongoing Support: Our team will work with you to ensure your care evolves with your changing needs.
Why Choose Intereach?
As a trusted provider of community services, Intereach is committed to ensuring you receive high-quality, compassionate care. We take pride in supporting rural and regional communities and making a real difference in the lives of older Australians.
With Intereach, you can expect:
- Flexible support tailored to your unique needs.
- Friendly, professional staff who care about your wellbeing.
- Access to local services and connections within your community.
How to Get Started
Getting started with Support at Home is easy. Simply:
- Contact My Aged Care at 1800 200 422 or visit their website at www.myagedcare.gov.au to request an assessment.
- Once approved, reach out to Intereach on 1300 488 226 or agedcareservices@intereach.com.au, and our team will guide you through the next steps.
- Together, we’ll develop a care plan that helps you live your best life at home.
Want to Learn More?
If you have questions or need more information about the Support at Home program, we’re here to help.
Call us: 1300 488 226
Email us: agedcareservices@intereach.com.au
Visit us: www.intereach.com.au
Let Intereach help you make the most of the Support at Home program and continue living independently in your own home.
